Import but no HUD on Betsafe

**Patvs** · 05-27-2012, 12:44 PM

Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.

**ferdilicious** · 05-27-2012, 08:18 PM

i have the same problem for betsafe. all other sites and other ongame skins working fine

**udbrky** · 05-27-2012, 11:01 PM

Please follow these steps completely:

No HUD on table or only 3 hands showing?

**Zaub3r3r** · 05-28-2012, 09:43 AM

Originally Posted by udbrky

Please follow these steps completely:

No HUD on table or only 3 hands showing?

i followed these steps; nothing changed, again NO HUD

**netsrak** · 05-29-2012, 06:15 AM

Please schedule a remote support session with our support. Email support@holdemmanager.com, with a link to this thread and your forum name, so we can setup a Teamviewer session.

**toreds** · 06-02-2012, 05:24 AM

Originally Posted by netsrak

Please schedule a remote support session with our support. Email support@holdemmanager.com, with a link to this thread and your forum name, so we can setup a Teamviewer session.

Update: I was asked to send some info to the technical department, which I did, and since then nothing has happened.

**Patvs** · 06-02-2012, 07:03 PM

PM me your email address, so I can check what happened to the hands.

**mgl** · 06-07-2012, 11:24 PM

I have the exact same problem. Hands import fine but no hud and the table does not show up in the tablefinder list.

**netsrak** · 06-08-2012, 04:22 AM

Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extenstions turned off.

And add screenshots of a table and the tablemanager.