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  1. #1
    Junior Member
    Join Date
    Jan 2010
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    4

    Default Manual Import Works Fine, Auto Import Isn't Working

    My Manual Import is working, but my Auto Import isn't showing any files.
    Help Please!

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    Try the auto detect in configure auto import folders.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Jan 2010
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    4

    Default

    Quote Originally Posted by Patvs View Post
    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    Try the auto detect in configure auto import folders.
    I have updated to the latest beta, and I have used the auto detect function.
    Auto import will still not work!

  4. #4
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    -1 Setup a proper archive folder / turn on import from subfolders
    -2 Go to the folder listed as the auto import folder-->
    are there actual handhistories in the folder? IF YES: move the handhistories to a different folder. And use the import from FOLDER.

    If NO: play on the PokerSite... and make sure it creates handhistories in that folder.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
    Join Date
    Jan 2010
    Posts
    4

    Default

    Can i get remote assistance? And you guys teamviewer in? I can't get it to work, and its really frustrating.

  6. #6
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
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    HM Support
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    27,906

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