Poker Software
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  1. #11
    Junior Member
    Join Date
    Apr 2010
    Posts
    9

    Default

    Ty net.
    Already sent it.

  2. #12
    Administrator morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    21,036

    Default

    The thing is HM can easily calculate the correct winnings and placings if its a sng where all the players are at the same table. However with MTTs basically and 2+ table tournaments HM has no way of knowing whether there is 10 people in the tournament or 10,000 so without this info HM cant workout your position or payout or if the tournament is complete. You can manually edit or also you can request summaries which detail the total people in a tournie, the payout positions and your finishing place, if you import this into HM it will update the results for you so email stars and request the summaries for these tournaments, import them and all will be fixed
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    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #13
    Junior Member
    Join Date
    Apr 2010
    Posts
    9

    Default

    ok. ty for the support

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