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  1. #1
    Junior Member
    Join Date
    May 2012
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    5

    Default Live Rating at Pokerstars and replayer not working

    Hi!

    I am using the trial of HM2. The Live rating data doesn't show at Pokerstars. Also not working in the Replayer.

    Language settings at Pokerstars are in english (Language; Play in: English; email: English). Dealer messages: Show everyting.

    HM2 settings: Hud Options; Site options; Live Tracking: Pokerstars checked; Replayer checked.

    Thank you for any help!

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,760

    Default

    Do you mean live tracking or
    the auto-rating?

    Live Tracking: is responsible for: showing pot odds, street-by-street HUD

    Auto-Rate: icons will appear for every player (fish, rock) settings--> auto rate rules--> enable autorate and enable autorate in the replayer.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
    Join Date
    May 2012
    Posts
    5

    Default

    Quote Originally Posted by Patvs View Post
    Do you mean live tracking or
    the auto-rating?
    I mean Live Tracking. Pot odds do not appear while playing (with real or play money).

    (Auto-Rate, and everything else, works perfect. Also, I am a newbie, it's my first time using this kind of software and I am quite amazed and, overwhelmed, at the possibilities...).

    Thanks.

  4. #4
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    24,529

    Default

    This is the HM1 forum

    Please post a screenshot of a table.
    And btw. Playmoney is not supported.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,760

    Default

    Try resizing the table size. Make it fairly small. (don't maximize 1 table so it fills your entire screen)
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  6. #6
    Junior Member
    Join Date
    May 2012
    Posts
    5

    Default

    Sorry. I'll ask in the appropriate forum. Thank you.

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