HM wont load...please help!
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  1. #1
    Junior Member
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    Aug 2009
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    Default HM wont load...please help!

    Got an update when loading up pokerstars today, Holdem Manager wouldnt work so downloaded 1.09.03 release... since doing this the program wont even start up, i've tried installing it twice and also tried the beta 1.10 which wont load either.

    When I double click the icon to start HM up the cursor changes (to the timer) for a few seconds then nothing... most of the time after this my laptop locks up aswell and I have to restart. Nothing else is wrong with my laptop, all other software working fine...

    Anyone else having problems?

    Thanks

  2. #2
    Junior Member
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    Aug 2009
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    OK...just saw a thread with someoe having the same problem...(im using windows xp)

    I tried installing the latest beta again, also put Hm as an exception in windows firewall, still no luck...
    Last edited by andystoke; 12-24-2009 at 02:09 AM.

  3. #3
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    Default

    Which Windows / "other software" (firewall, anti virus)???

    Update Windows
    VISTA--> Service Pack 2
    XP--> Service Pack 3

    Uninstall Comodo, Kaspersky, secondary firewall

    Use HoldemManager 1.10 beta 5
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Junior Member
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    Quote Originally Posted by Patvs View Post
    Which Windows / "other software" (firewall, anti virus)???

    Update Windows
    VISTA--> Service Pack 2
    XP--> Service Pack 3

    Uninstall Comodo, Kaspersky, secondary firewall

    Use HoldemManager 1.10 beta 5

    Im using windows xp and norton antivirus (internet seurity)

    Ive installed beta 5, updated windows and turned norton off. Still no good.... same result when I try and start HM

  5. #5
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    Default

    pm sent
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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