HM Will Not Start (Trial Comes Up)
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  1. #1
    Junior Member
    Join Date
    Aug 2009
    Posts
    1

    Default HM Will Not Start (Trial Comes Up)

    When I double click on the HM icon, the trial page comes up, I bought HM about 2 1/2 years ago and had no problems previous. I did everything on the 'Licensing Issues' page and still no luck.

    Thanks.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Update to: Update to:
    http://www.holdemmanager.com/Downloa...lease16Apr.exe

    Read: http://faq.holdemmanager.com/questio...rHoldemManager (update Windows, and check your proxy settings, make sure HoldemManager is started as administrator and is added to your firewall exceptions list)

    If you continue to have this issue, please send your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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