So HEM was importing hands fine, then today I played a session and it was missing 10 hands from what stars said, and was missing $$ won. Later played another session and it worked fine.
I had stars send me all the HH for that block were it missed the 10 hands. I tried to manually import them and it said they were all duplicate with 10 errors.
Then I tried to re-import that file and it now says found 0 files to process.
How do I go about getting those 10 hands into HEM?