Hands importing on cake, but no stats showing up at the table
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  1. #1
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    Default Hands importing on cake, but no stats showing up at the table

    The hands are being imported to HEM 1, I can see my wins and losses, all accurate,
    Table manager finds all my tables..

    But it shows all stats as Zero for the stats, as if it isn't recognizing that lots of hands have been played and imported..

    also, for what it's worth, I am having no issues on carbon poker.
    any ideas?
    Last edited by thenew1; 04-04-2012 at 03:55 AM.

  2. #2
    HM Support netsrak's Avatar
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    Which HM1 release are you using? Can you try this one? http://www.holdemmanager.com/Downloa..._02Apr2012.exe

  3. #3
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    OK I installed that update, and Tablemanager is still finding the table,but now instead of zero's being displayed for stat info, no stat boxes are popping up at all at the table! If I view a hand in replayer though, stats are shown accurately in the replayer window. I'm using windows 7, cake newest version, and table manager.

    Also I opened a second table, which was not recognized by table manager.

    And it seems table manager at the first table stopped noticing hands after 8 hands...

    (before i had been using 1.12.08, and now i'm using 1.12.10, the update you linked me to)
    Last edited by thenew1; 04-04-2012 at 09:37 AM.

  4. #4
    HM Support Patvs's Avatar
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    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    OK I tried TableFinder just now:

    TableFinder worked for showing stats for hands that had been played up until the time that I loaded tablefinder, but it didn't continue to update stats for hands currently being played.. any ideas??
    Last edited by thenew1; 04-04-2012 at 10:25 PM.

  6. #6
    HM Support Patvs's Avatar
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    Are you playing cashgames, or STTs or MTTs?

    Update to: http://www.holdemmanager.com/Downloa..._04Apr2012.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
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    cash games, i'll try the update to that april4 one

  8. #8
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    I tried the new version, it still did the same thing (not working correctly).

    Any other ideas?

    It works fine on iPoker and Carbon, just not on cake! so frustrating!

  9. #9
    HM Support netsrak's Avatar
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    please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extensions turned off.

  10. #10
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    i have attached the file requested, please let me know what you find out.HoldemManager.config

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