Poker Software
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  1. #1
    Junior Member
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    Nov 2009
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    4

    Default probleme HMM install

    Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.
    here is my problem
    I had two hard drives

    one of them crashed with HMM installed on it
    The other one (with windows) is still working and now when I try to install it, I have this error

    I cleaned everything with CCleaner, and in the regestery (or i think so)
    Do you have any clue? thanks

  2. #2
    Graphics Guru fozzy71's Avatar
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    Sep 1971
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    HM Support
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    19,685

    Default

    Try using www.revouninstaller.com to remove the old installation.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
    Junior Member
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    Nov 2009
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    Default

    thanks but it's not working, he do not sees HMM

    Is there a way to bypass the checking of the older version when I launch the installation? (maybe by trying to change the .MSI?)

  4. #4
    Graphics Guru fozzy71's Avatar
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    Does it still show up in Control Panel > Programs ? Will it let you uninstall thru there?

    If not, I will probably have to forward this to the developer to see if he has any other ideas.

    *Forwarded to developer.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  5. #5
    Junior Member
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    Nov 2009
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    Default

    nop it's not there

  6. #6
    Graphics Guru fozzy71's Avatar
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    Default

    Roy should respond later today when he checks his emails.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  7. #7
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    Nov 2009
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    Default

    still no news about it

  8. #8
    Administrator Rvg72's Avatar
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    Jul 2008
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    Hi, Have you tried the new 1.09 full installer? If that does not fix it and none of the other methods worked either then I'm at a bit of a loss. You could try copying the entire program files\rvg software\holdem manager folder from a working pc to your pc and see if that works.

    Roy

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