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  1. #1
    Junior Member
    Join Date
    Nov 2009
    Posts
    3

    Default Newbie question.

    Hi all, sorry if this question is a no brainer to you all and if it has already been covered elsewhere but I just downloaded Holdem Manager and when the hud appears I see no statistics, just asterisks (ie; *) next to the players names.

    Can anyone tell me what I have done wrong please.

    Many thanks in advance,

    Scottie.

  2. #2
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    19,702

    Default

    Please update to the latest version - http://www.holdemmanager.com/downloads/HmUpdate.exe

    1) Close HM and the Table Manager.
    2) Delete your existing HUD Prefs files, so HM will rebuild them to default.
    3) Delete > \Holdem Manager\Config\prefs.xml
    4) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

    *If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afm...aspx?faqid=174

    Please attach your prefs.xml file from C:\Program Files\RVG Software\Holdem Manager\Config folder. If your extensions are off you'll just see a file called prefs. To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

    Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config.

    - If your extensions are off you'll just see a file called holdemmanager.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
    Junior Member
    Join Date
    Nov 2009
    Posts
    3

    Default Thanks

    Hi Fozzy,

    Thanks for the reply, that got it sorted. Very kind of you.

    Best regards,

    Scottie.

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