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  1. #1
    Junior Member
    Join Date
    Nov 2009
    Posts
    4

    Default problem starting my HEM

    I activated my code and everything, but when i try and connect to Postgre it tells me this \RVG Software\Holdem Manager\Config\HoldemManager.config was denied. Why is this?

  2. #2
    Junior Member
    Join Date
    Nov 2009
    Posts
    4

    Default

    i tried disabling firewall but no work

  3. #3
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    23,368

    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

    Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afm...aspx?faqid=171


    0. Make sure you have installed the latest Beta version.
    1. Note your database connection settings from the database management
    2. Close holdemmanager
    3. Go to the folder config in the holdemmanager installation path
    4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
    5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
    6. Restart Holdemmanager
    7. Holdemmanager reinstalls and displays some messages and warnings
    7a. A new holdemmanager.config file is generated
    8. Reconfigure your database connection
    9. After successful start reconfigure your Auto-import settings
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  4. #4
    Junior Member
    Join Date
    Nov 2009
    Posts
    4

    Default

    Got it! thanks so much!

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