Registration Problems? Find the solution here

[fabio]

First of all, we need to enable the option to see Hidden Files and disable "Hide System Protected Files": http://www.bleepingcomputer.com/tuto...utorial62.html



Problems Registering Holdem Manager:

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe


Problems Registering Table Scanner:

1. Delete C:\Program Files\RVG Software\Holdem Manager\HEMGUI.dll.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HEMGUI.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HEMGUI.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you are sitting behind a proxy:
The licensing system uses the Proxy settings of your Internet explorer. So your Internet explorer must work and capable of connecting to the Internet.


If you can't find those files, contact support@holdemmanager.net - DO NOT delete any other files with similar names

[fozzy71]

You can use the same code for 2 PC's.

Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/

To get your current license from your running installation of HEM: Help > Show Serial Number

You will need to sign up, login, and then change your code, then logout/login, to get the new code.

[fozzy71]

bump