Unibet HUD problem
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  1. #1
    Junior Member
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    Default Unibet HUD problem

    Recently HUD on Anonymous HU tables (Unibet) begin work wrong.

    Stats "Vpip from Big blind" and "3-bet" always are equal to zero.
    May be some other stats work wrong too.

  2. #2
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    Mar 2012
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    Hello,

    I got nearly the same problem with my HUD. I'm playing in the Microgaming Network on 5050Poker. Since 2-3 days the HUD is not working properly some Stats are not correct and even the Hands are shown wrongly when I review my sessions. I got some hands where I made the flush against two pairs, but Holdem Manager shows that Villain won the Hand with his two pairs.

  3. #3
    HM Support Patvs's Avatar
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    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
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    Default

    I install this update but HM dont load
    It is freezing on "Initializing database"
    I reinstall to 1.12.09 and it work fine

  5. #5
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    Default

    I had the same problem with freezing during "Initializing database". But I restarted it several times and now it works properly. But after having installed this update Everleaf and Microgaming are working out well but the HUD doesn't work anymore at AdamEve's Poker (Cake Poker Network). I have to click serveral times on the table in the tablefinder and then I get the stats for this table but just until the hand running right this time, the HUD stands still and is not updating the stats by itsself. I have to add the table from new in the tablefinder again and again and same procedure.

  6. #6
    HM Support Patvs's Avatar
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    Default

    Which Operating System, Firewall, and Anti-Virus are you using?



    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and sel ect properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
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    Default

    Hello
    1) all filest start as administrator
    2) antivirus dont block HM
    3) all windows updates installed
    I install this update http://forums.holdemmanager.com/tabl...n-again-5.html
    and it work fine
    but this is not work at all

  8. #8
    HM Support netsrak's Avatar
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    The ipoker update is an older one. Please use the one Pat posted in this thread http://www.holdemmanager.com/Downloa..._13Mar2011.exe

  9. #9
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    Quote Originally Posted by netsrak View Post
    The ipoker update is an older one. Please use the one Pat posted in this thread http://www.holdemmanager.com/Downloa..._13Mar2011.exe
    Hello
    I install this HmUpdate_Release_1.12.10_13Mar2011.exe
    But it freezes on "Initial database"
    Please fix it!

  10. #10
    HM Support Patvs's Avatar
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    Default

    the HM1 update will perform a big database update when you run it.
    So ignore any "not responding" error but wait for the program to unfreeze and the database update to finish.
    Make sure you have enough free diskspace.
    If you have a 40 GB database--> the database update would like 10 GB of free space (to use temporarily)


    Run dbcontrolpanel.exe and create a new database, if you get an error upon startup.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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