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  1. #1
    Member
    Join Date
    Sep 2009
    Posts
    59

    Default connecting to the data base

    I tried to open HEM and it could not connect to the data dase. I have the database control panel up and it says

    "HEM needs to know where to find the database. Please enter the details below and click on connect"

  2. #2
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    19,685

    Default

    Is this a new or existing installation?

    default info is:

    server name: 127.0.0.1
    port number: 5432
    postgres
    postgrespass


    If you are having other connection errors, please be more specific. It may be firewall related.

    First try a simple reboot.

    If no help, try this:

    Start > Programs > PostgreSQL > 8.x > Stop Service

    Start > Programs > PostgreSQL > 8.x > Start Service

    Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL - http://www.holdemmanager.net/faq/afm...aspx?faqid=171

    Please try following all of these FAQs, step by step:

    1) http://www.holdemmanager.net/faq/afm....aspx?faqid=34
    2) http://www.holdemmanager.net/forum/s...ead.php?t=8261

    If that doesn't help at all we may want to schedule a remote support session to assist you.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

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