Hi,
played some tournaments today and ran the import. The hands for the tournaments are showing but the tournaments are not. The last date I have tournament info for is the 25th. i have reset all the filters but no change???
Hi,
played some tournaments today and ran the import. The hands for the tournaments are showing but the tournaments are not. The last date I have tournament info for is the 25th. i have reset all the filters but no change???
What site(s)? If you are playing Stars please check your tournament summaries are saving and this folder is in your auto import settings.
http://faq.holdemmanager.com/questio...+Summary+Setup
Also please disable "Auto-close tournament without notification" in PokerStars ---> Options ---> Advanced Multi Table Options. If you are missing summaries you can request them from PokerStars.
I have checked all of this and all is correct. i also requested the tournament summaries and imported them but nothing is showing after the 25th
Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
clear filters (even though it appears no filters are selected)
Try reimport everything into a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Sorted now, thanks
I'm having the same issue. No filters ("Clear Filters" button is greyed out). I tried creating a new database and also reinstalled HM2. I'm on the Merge network
There is a bug now with rebuy/freezeout tournaments on Merge.
This will be fixed in the next update.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here