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  1. #1
    Junior Member
    Join Date
    Dec 2011
    Posts
    9

    Default unhandled exception

    Hi,

    Last couple of days I've been having a problem. I keep getting the unhandled exception error message during play and while I'm loading new graphs etc, which shuts down my HUD. Sometimes when I start HEM I get a message saying 'connection was forcibly closed by the remote host'. I've updated to 1.12.09 and I made exceptions on my firewall for HEM and presql. While making those exceptions seems to have stopped the error message when i open HEM I'm still getting the unhandled exception ones while it's open.

    Any suggestions on how I can sort this out? Thanks

    Here's the error message:


    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
    at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
    --- End of inner exception stack trace ---
    at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
    at System.IO.BufferedStream.ReadByte()
    at Npgsql.NpgsqlState.<ProcessBackendResponses_Ver_3> d__a.MoveNext()
    at Npgsql.NpgsqlState.IterateThroughAllResponses(IEnu merable`1 ienum)
    at Npgsql.NpgsqlConnectedState.Startup(NpgsqlConnecto r context)
    at Npgsql.NpgsqlConnector.Open()
    at Npgsql.NpgsqlConnectorPool.GetPooledConnector(Npgs qlConnection Connection)
    at Npgsql.NpgsqlConnectorPool.RequestPooledConnectorI nternal(NpgsqlConnection Connection)
    at Npgsql.NpgsqlConnectorPool.RequestPooledConnector( NpgsqlConnection Connection)
    at Npgsql.NpgsqlConnectorPool.RequestConnector(Npgsql Connection Connection)
    at Npgsql.NpgsqlConnection.Open()
    at bd.d()
    at bd.j(Object A_0, EventArgs A_1)
    at DevComponents.DotNetBar.Controls.CheckBoxX.ል(Objec t ؖ, CheckBoxChangeEventArgs ؗ)
    at DevComponents.DotNetBar.CheckBoxItem.InvokeChecked Changed(CheckBoxChangeEventArgs e)
    at DevComponents.DotNetBar.CheckBoxItem.OnCheckedChan ged(eEventSource source)
    at DevComponents.DotNetBar.CheckBoxItem.SetChecked(Bo olean newValue, eEventSource source)
    at DevComponents.DotNetBar.CheckBoxItem.RaiseClick(eE ventSource source)
    at DevComponents.DotNetBar.BaseItem.InternalMouseUp(M ouseEventArgs objArg)
    at DevComponents.DotNetBar.CheckBoxItem.InternalMouse Up(MouseEventArgs objArg)
    at DevComponents.DotNetBar.BaseItemControl.OnMouseUp( MouseEventArgs e)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3625 (GDR.050727-3600)
    CodeBase: file:///c:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    HoldemManager
    Assembly Version: 1.11.5.6029
    Win32 Version: 1.11.05.6029
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3631 (GDR.050727-3600)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3623 (GDR.050727-3600)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    DevComponents.DotNetBar2
    Assembly Version: 8.3.0.0
    Win32 Version: 8.3.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    DeployLX.Licensing.v3
    Assembly Version: 3.2.2000.0
    Win32 Version: 3.2.2000.3813
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
    ----------------------------------------
    System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3634 (GDR.050727-3600)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    WindowsFormsIntegration
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.1427 built by: SP
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
    ----------------------------------------
    PresentationCore
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4016 built by: GDR
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
    ----------------------------------------
    WindowsBase
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4016 built by: GDR
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
    ----------------------------------------
    Softelvdm.SftTreeNET
    Assembly Version: 2.0.13.0
    Win32 Version: 2.0.13.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
    ----------------------------------------
    Softelvdm.Controls
    Assembly Version: 1.0.0.17
    Win32 Version: 1.0.0.17
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
    ----------------------------------------
    Npgsql
    Assembly Version: 2.0.6.0
    Win32 Version: 2.0.6.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
    ----------------------------------------
    System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
    ----------------------------------------
    System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
    CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
    ----------------------------------------
    Mono.Security
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
    ----------------------------------------
    ZedGraph
    Assembly Version: 5.1.4.31904
    Win32 Version: 5.1.4.31904
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
    ----------------------------------------
    PresentationFramework
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4016 built by: GDR
    CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
    ----------------------------------------
    SitNGoWizard.1.1
    Assembly Version: 1.0.2.34
    Win32 Version: 1.0.2.034
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/SitNGoWizard.1.1.EXE
    ----------------------------------------
    SitNGoWizard.Localization.2.0
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/SitNGoWizard.Localization.2.0.DLL
    ----------------------------------------
    log4net
    Assembly Version: 1.2.10.0
    Win32 Version: 1.2.10.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/log4net.DLL
    ----------------------------------------
    HoldemVision
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemVision.DLL
    ----------------------------------------
    LeakBuster2.5
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBuster2.5.DLL
    ----------------------------------------
    LeakBusterOmaha
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBusterOmaha.DLL
    ----------------------------------------
    LeakBuster2.5 Limit
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBuster2.5%20Limit.DLL
    ----------------------------------------
    HEMGUI
    Assembly Version: 1.0.9.240
    Win32 Version: 1.0.9.240
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
    ----------------------------------------
    AcePokerCoach
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/AcePokerCoach.DLL
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.
    Last edited by andymc1; 02-22-2012 at 11:43 AM.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    32,650

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 My Digital Life
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Mar 2009
    Posts
    7

    Default

    Same problem for me and I run XP.
    Any tips?

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    32,650

    Default

    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe to 1.12.10b

    Update Windows XP to Service Pack 3. Install ALL .net framework updates (by doing a manual Windows Update)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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