Problem updating HM1 so that Stars hands will load
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  1. #1
    Junior Member
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    Feb 2012
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    Default Problem updating HM1 so that Stars hands will load

    I have a very old version of HM (1.10.04b). A couple months ago stars hands quit loading. I then downloaded a new version of HM1 successfully, however it didn't seem to actually update as I still have the old version and thus no stars hands are loading. I had someone who's fairly adept at HEM try and help me and they failed as well. Help?

  2. #2
    Junior Member
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    Feb 2012
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    Default

    Okay I managed to figure this out. Sorry for the clutter.

  3. #3
    Junior Member
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    Apr 2010
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    Default

    Quote Originally Posted by ahh_snap View Post
    Okay I managed to figure this out. Sorry for the clutter.
    My other websites are working, just stars HUD not working. Can't figure out why.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net frame work updates./


    Read: @ http://faq.holdemmanager.com/questio...okerStarsSetup
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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