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  1. #1
    Senior Member
    Join Date
    Aug 2011
    Posts
    164

    Default hand reimport, no files imported

    Hello,
    had connection issues and due to that i deleted all the incomplete HH and (also purged the hands in settings) therefore wanted to reimport the files Stars send me.

    But only dublicates are created.
    But cant see any hands nor tournament results??


    what to do?

  2. #2
    Senior Member
    Join Date
    Aug 2011
    Posts
    164

    Default

    bump

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    32,661

    Default

    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    Create a new database and reimport the hands: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager


    clear filters (even though it appears no filters are selected)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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