Disgrunted PokerOffice Customer Ready to Try Holdem Manager - Need Install Help
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  1. #1
    Member
    Join Date
    Oct 2009
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    51

    Default Disgrunted PokerOffice Customer Ready to Try Holdem Manager - Need Install Help

    My patience with PokerOffice has run out..........I purchased the product last November and had troubles the entire year and now they are requiring another $99 yearly subscription. I thought I would use this opportunity to try Holdem Manager......

    Here's my challenge......

    When Installing the postgresql.........

    I'm at the Initialize Database Cluster and when I enter the necessary fields and click next..........

    I get an error message that reads.....

    SERVICE CHECK

    The "Secondary Logon" services is not running. This service is required for the installer to initialize the database. Please start this service and try again.


    How do I go about correcting this error?

  2. #2
    Senior Member a.k.a.Also's Avatar
    Join Date
    Aug 2009
    Posts
    757

    Default

    Wow you were patient, I gave up on PO ages ago
    Sorry I cant help but be assured someone who can will be along shortly - thay have people who know what they're doing round here - welcome aboard.

  3. #3
    Member
    Join Date
    Oct 2009
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    51

    Default

    Thanks man!!

    Yeah, I tried to wait it out and was hopeful that they would get their stuff together. Unfortunately, it never took place. After 3 days of being ignored after making a post and requesting some support/assistance, I finally threw in the towel. Ready to find a product that will actually function and not crash my computer whenever I get dealt a huge starting hand.

  4. #4
    HM2 Shark Tank Member
    Join Date
    Jul 2008
    Posts
    676

    Default

    Start > Run > type "Services.msc" > go to "Secondary logon" > Click "Start" on the left side.

    Thats it, you're good to go with the installation.


  5. #5
    Member
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    Oct 2009
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    Default

    Thank you !!!!!!

    Omg answers within 24 hours......i may have found a new home!

  6. #6
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    25,795

    Default

    Usually Fozzy and I are much faster but i was busy this morning and Fozzy had to sleep

  7. #7
    HM2 Shark Tank Member
    Join Date
    Jul 2008
    Posts
    676

    Default

    Welcome aboard sir


    Have a good time


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