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  1. #1
    Junior Member
    Join Date
    Oct 2008

    Default Deleted my database, cant create new one

    Whenever I launch HM i get this, and then HM just shuts down

    I cant get to the part in HM where it creates a database.
    Last edited by AKallin; 10-01-2009 at 11:31 PM.

  2. #2
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    HM Support


    1) Clear your web cache, and download the beta update again, with another browser if possible.
    2) Right-Click > Save Link As to save it to a different folder.
    3) Reboot, and run the installer first thing.
    4) Make sure the update is installing to the proper \holdem manager folder

    Make sure your windows auto update is fully updated.

    Under Vista and Windows 7 make sure UAC is disabled and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.

    Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily -

    If that doesnt work try a clean reinstall of hm.

    Before you uninstall HM:

    I want to re-install Holdem Manger without losing all of my settings and preferences. Can this be done? -

    You want to make sure you backup your Processed/Archived hand histories, your entire \config folder, and your exportednotes file. I usually just copy my entire \Holdem Manager directory.

    I would also make sure you manually export the database to hand history text files:

    HM > Options > Database Management > Connect > Export Hands

    How do I export or import hands into and from Holdem Manager? -

    Make sure you copy that folder as well as the other stuff I mentioned.

    This helps to insure that if anything goes wrong with the backup/restore, you can manually import the exported files to rebuild.

    If you have Vista, please verify that UAC is still off. - If it is on, please turn it off and reboot.

    Turn off Windows Firewall for installing HM and PostgreSQL. You must also add exceptions to the Windows firewall, even if it is off. If you have a 3rd party firewall, uninstall it completely before installing HM/SQL -

    1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files mentioned earlier.
    2) Uninstall HM with using the Deep setting.
    3) If given the option, on the 2 following screens of Revo, choose the Select All > Delete buttons to remove any registry entries and leftover files.
    4) Reboot your computer
    5) Install the complete setup of HM:
    6) Download the latest patch HM:
    7) Test if it for a while and see if it work
    8) Close down Holdem Manager and rename the current, working \config folder to \config_original. Now copy your \config folder from step 1 and paste it to your C:\Program Files\RVG Software\Holdem Manager\ fodler, to replace the one you just renamed.
    9) Test if it works again for a while
    10) If your old config folder causes problems, you can paste the contents of the \config_original folder back in.
    11) Now you can import any notes and hud configs.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
    Junior Member
    Join Date
    Oct 2008


    Fixed via reinstalling several times.

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