HM not importing pokerstars hands
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  1. #1
    Junior Member
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    Default HM not importing pokerstars hands

    First time i have played in maybe 3 weeks and realised my hud isnt working on stars nor is it importing hands into my HM. Is their an update that i should have done recently? How can i fix this?

  2. #2
    Former HM Support DogNamedBluff's Avatar
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    For HM1, Please update to this version:
    http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For HM2, Please update to this version:
    http://www.holdemmanager.com/downloa...r_2_Update.exe

    You might need to create a new database and let it import the most recent hands, then export them and import into your original database.

    Please also make sure that Stars is saving the hh files - go to Stars options.

  3. #3
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    Okay cool i have done the upgrade and my hud seems to be tracking hands and working properly on stars now. But it seems that i have lost HEEPS of hands from my HM when i check my (all hands) in the graphs section. Any idea on why this has happened and how i can fix it?

  4. #4
    You're out! udbrky's Avatar
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    Please create a new DB.

    Import the hands from the start import folder.

    Export them.

    Open the original DB and import the exported hands.

  5. #5
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    How do i create a new db? I am not sure how to do some of these things.

    Any help would be much apreciated.

  6. #6
    Former HM Support DogNamedBluff's Avatar
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    How do i create a new db?
    Navigate to the Home Tab in HM2 > Utilities (top left of home tab) > click Database. Otherwise click the database name in the bottom task bar.
    CreateNewDB1.PNG

    In the Database Manager > Click the green plus symbol to create a new database, click the checkmark to activate a db and click the red minus symbol to delete a database.
    CreateNewDB2.PNG

    The Database Manager FAQ with information on all of it's functions can be found here: Database Manager FAQ

  7. #7
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    I have HEM1 not HEM2. How do i create a new DB for HEM1?

  8. #8
    Former HM Support DogNamedBluff's Avatar
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    Oh I apologize. This was posted in the HM2 General Support so I assumed this was a HM2 issue. To answer your question though, please navigate to Options > Database Management > Connect > Create New Database

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