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  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    4

    Default Problem with HM/unibet

    before a recent update of ubibet all works fine, but yesterday when i open the unibet it do the automatic update and now the HM dont import hands, in the HUD show the tables that i'm seat but dont import and the stats dont appear, somebody have the same problem? how i can resolve that? sry about my english

    Cumps

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,486

    Default

    Please make sure you have the 1.09 beta 34 patch from the link in my signature.

    If that doesn't help, or you need help for any reason, please let us know.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


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  3. #3
    Junior Member
    Join Date
    Sep 2009
    Posts
    4

    Default

    yes i have the beta pach...

  4. #4
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    19,705

    Default

    Please answer these questions - http://www.holdemmanager.net/faq/afm...aspx?faqid=174

    Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/gen...screenshot.htm

    with the following:

    1) The table manager
    2) The tables (including one with no stats)
    3) The "importing\hud data" folder
    4) The ...handhistory\screenname folder.
    Please make 3 and 4 the detailed view with the dates and file sizes etc.

    To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  5. #5
    Junior Member
    Join Date
    Sep 2009
    Posts
    4

    Default

    i don't know why, i donīt do nothing, but is everything right now... but thanks anyway
    cumps

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