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  1. #1
    Junior Member
    Join Date
    Oct 2008
    Posts
    4

    Default error after beta update

    Hi, I didnt use HEM for a long time, then i tried to use today but the hud wasnt working. I figured that the softwares had updated a lot and i need the last version of HEM.
    I dled the patch 9.04 i guess and i get this error when updating:

    This package was unable to replace the following file:"enter here the path to holdemmanager.exe"

    But it concluded the installation after i click ok on this popup, but then when i open the hm.exe i get : hm.exe stopped working windows is trying to solve it bla bla

    what can i do?

    thanks

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,528

    Default

    Please reboot your computer and install the update as first thing.

    Parts of Holdemmanager were running when you tried to install the update.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


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