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  1. #1
    HM2 Shark Tank Member
    Join Date
    Sep 2009

    Default Missing hands during import

    I imported my last .25/.50 HU session. I ended up making $40 but HEM says i lost $10! Then i found that although HEM imported the file correctly, it missed one big hand! i tried isolating the hand in it's own file and although HEM says it imported "1 new hand" it still doesn't show up!!!

    What's going on! Has HEM been missing hands for anyone else? What can i do to get HEM to recognize this hand?

  2. #2
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    HM Support


    Please update to the latest beta -

    Try importing the hands to a new test DB.

    *Try creating a new DB -
    *Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB -
    *If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, and export/import the hands from the old DB, and then delete the old DB. -
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

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