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  1. #1
    Junior Member
    Join Date
    Sep 2009
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    13

    Default Import from folder work fine, but auto import doesn´t - NoiQ hands

    So... I just installed HEM. Configured both, import from folder and auto import folders. Auto import only gives me the "auto update did not find any new files... Trying again in 5 seconds..."

    I select the same exact folder in "import from folder" and it imports all the files with no problem. Only strange thing is that it says vpip 100, pfr 74. lol.

    I need some help as this problem is keeping me from being abble to use the hud.

    thanks

  2. #2
    Graphics Guru fozzy71's Avatar
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    Sep 1971
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    27,906

    Default

    *Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.
    *If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.
    *If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afm...aspx?faqid=174


    To get all your missed hands imported

    1) Right-Click your Desktop > New > Folder.
    2) Go to your \HMArchive folder - To verify the path, go to Options > Configure Auto Import Folders > Edit > Archive Folder: _________.
    3) Open that folder and copy the hands (folders of hands) you think it has missed. The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31). Also get any hand files that are in your \poker site\hand history folder.
    4) Paste them into your new desktop folder > HM > Import From Folder.

  3. #3
    Junior Member
    Join Date
    Sep 2009
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    13

    Default

    1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
    trial 1.09 beta 30b
    2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
    only play at NoiQ
    2a) Have you clicked the Start Auto Import Button?
    yes
    3) Have you the settings exactly as per the FAQ for your site?
    FAQ doesn´t talk about NoiQ
    4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
    yes, C:\Archivos de programa\B2BPOKER\NoiQpoker\HandHistory\in da house
    5) Are the hands being imported into Holdem Manager?
    only when using import from folder, not when auto importing
    5a) Do they import if you create a new database?
    same thing
    6) Have You Tried the Table Finder and did it work?
    I dont know whats that, I tried table scanner bur didn´t find NoiQ there
    7) If you open the HH are they written in English?
    yes
    8) If your using Vista have you UAC disabled?
    xp
    9) Have you attached the holdemmanager.config file?
    yes

  4. #4
    Junior Member
    Join Date
    Sep 2009
    Posts
    13

    Default

    1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

    trial 1.09 beta 30b

    2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
    only play at NioQ

    2a) Have you clicked the Start Auto Import Button?
    yes

    3) Have you the settings exactly as per the FAQ for your site?
    FAQ doesn´t include my site

    4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
    yes, c:\archivos de programa\B2BPOKER\NoiQpoker\HandHistory\in da house

    5) Are the hands being imported into Holdem Manager?
    only when I use the "import from folder" option, no hands imported on autoimport

    6) Have You Tried the Table Finder and did it work?
    I dont know how to do that. Is it the table scaner? It seems like it doenst work with NoiQ


    7) If you open the HH are they written in English?
    yes

    8) If your using Vista have you UAC disabled?
    using win xp

    9) Have you attached the holdemmanager.config file?
    yes

  5. #5
    Graphics Guru fozzy71's Avatar
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    Sep 1971
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    27,906

    Default

    Please update to the latest beta 32 - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe.


    If that does not help, Please email me at fozzy@holdemmanager.net so we can schedule a Teamviewer session. Download the www.Teamviewer.com Quick Support Module. It does not need to be installed, as it can run directly from your Desktop/Directory. Please let me know what time zone you are in and what time/days are convenient for you.

  6. #6
    Junior Member
    Join Date
    Jun 2009
    Posts
    8

    Default NOIQ Poker

    Hello Fozzy,

    I am now playing at NOIQ and dont find instructions how to connect it with the holdem Manager.

    Can you help pls.

    Thank you
    jknostra

  7. #7
    Junior Member
    Join Date
    Jun 2009
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    8

    Default

    Sry did find it under "entraction network".

  8. #8
    Junior Member
    Join Date
    Jun 2009
    Posts
    8

    Default HUD does not work - NOIQ

    Hi Fozzy,

    now I could connect NoiQ with HE-Manager. The files are imported automatically but there is no hud.

    Did I forgot something?

    Thx & regards
    jknostra

  9. #9
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    25,507

    Default

    Please try updating to the latest beta version from the link in my signature.

    If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afm....aspx?faqid=73

    If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afm...aspx?faqid=174

  10. #10
    Graphics Guru fozzy71's Avatar
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    Default

    Quote Originally Posted by jknostra View Post
    ...... The files are imported automatically but there is no hud.

    .......
    If you are still not getting HUD with beta 34, please answer the questions again and attach your config file, and:

    Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/gen...screenshot.htm

    with the following:

    1) The table manager
    2) The tables (including one with no stats)
    3) The "importing\hud data" folder
    4) The ...handhistory\screenname folder.
    Please make 3 and 4 the detailed view with the dates and file sizes etc.

    To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

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