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  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    2

    Default problem when startin HM

    When i start HM, it is already on auto-importing, even when i don't click it, and it import nothing even the text beneath this is blank.
    I also can't stop this, when i press stop importing it goes loading but doesn't stop.

    Can anybody tell me what i can do?

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,934

    Default

    Please reboot your computer and make sure you use the latest Beta: http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
    Join Date
    Sep 2009
    Posts
    2

    Default

    i already update,nohting change,its only telling start auto import,and i cant stop it

  4. #4
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    22,673

    Default

    Quote Originally Posted by bappie12 View Post
    i already update,nohting change,its only telling start auto import,and i cant stop it
    99% of the time this means that UAC got turned back on (often by a windows auto update).

    If you have Vista, please verify that UAC is still off. - http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73. If it is on, please turn it off and reboot.

    Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, add exceptions also - http://www.holdemmanager.net/faq/afm...aspx?faqid=171
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

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