no import

**wizard13** · 08-27-2009, 05:34 AM

i just started to play after a 2 month break hm is not importing for my hu displayi looked at my import folder and it is just a long list import error next to them and a player hand error.i think its all skrewed up as when i used to check my results they were way of hm always misses my loosing hands.ive had nothing but trouble for months with hm thats the reason why i stoped playing.can i just set the whole damn thing up again.ty

**netsrak** · 08-27-2009, 06:35 AM

Please try updating to the latest beta version from the link in my signature.

If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afm....aspx?faqid=73

If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afm...aspx?faqid=174

**wizard13** · 08-27-2009, 08:20 AM

my handhistory is importing into the folder but i also have about 100 or more other folders with hundreds or thousends of hand historys in them and all the folders have things like 2007 and 01 02 ect before them.but hm is not picking up no hands to import.

**wizard13** · 08-27-2009, 08:22 AM

also my table manager knows the table iam sitting at but is saying 0/6 people on it

**fozzy71** · 08-27-2009, 10:24 AM

Originally Posted by wizard13

my handhistory is importing into the folder but i also have about 100 or more other folders with hundreds or thousends of hand historys in them and all the folders have things like 2007 and 01 02 ect before them.but hm is not picking up no hands to import.

You do not want all your archives in the same folder as you are auto importing from. This will make HM auto import them, move them to the archive (same folder), and import them again. Move them to a separate location for an archive, such as C:\HMArchive. Make sure all your auto import folders are archiving to the new archive location.

Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

http://www.holdemmanager.net/faq/afm....aspx?faqid=56

Originally Posted by wizard13

also my table manager knows the table iam sitting at but is saying 0/6 people on it

Please make sure your archived hands are not in any of your auto import folder paths. Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe. Then please answer the questions you were asked previously.

Originally Posted by netsrak

........
If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afm...aspx?faqid=174

**wizard13** · 08-27-2009, 12:12 PM

i just opened up hm again and a note is saying unable to read data from the transcript connection an existing connection was closed by the remote host.all of the hands ive played today is in a folder with todays date on it