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Thread: please help me

  1. #21
    HM Support netsrak's Avatar
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    Please attach your holdemmanager.config file (you find it in the holdemmanager config folder) to an answer. This forum has an attach function: the paper-clip symbol above the message window.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  2. #22
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    i dont want to sound retarded but without a walk through guide of exactly how to do this im at a loss, I had hm working fine on the free trial.

    I see the paper clip but i would need a step by step guide of what to do. my computer skills are basic to say the least but ill be able to follow the steps for what you want me to do if you post it here.

    sorry for being a pain.


    ive tried the faq and i dont understand alot of it also ive followed the setup for ft exactly and its all correct
    Last edited by fubar; 08-28-2009 at 12:53 PM. Reason: more info

  3. #23
    HM Support netsrak's Avatar
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    Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer session.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  4. #24
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    I feel a bit stupid now, I had it selected to by session rather than by table. so if i had 4 tables on the go then only one session was showing up.

    Also the time difference is 5 hours out hence me thinking it was taking hours to show up.

    Thankyou for your patience i guess it just takes time to get used to.


    Ill stop being impatient and read through the faq properly thanks again.

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