Imprort porblems after updating to 1.12.07, Ongame
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  1. #1
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    Default Imprort porblems after updating to 1.12.07, Ongame

    I just updated to 1.12.07 from .04.
    Now when I auto import, I get import errors.

    rolled back to .04 and still same problem.
    I'm not sure if the Ongame made a recent update.
    I'm still checking with other Ongame users.

    any suggestions?

  2. #2
    HM Support Patvs's Avatar
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    create a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
    and reimport the hands

    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    since I don't have all the hand histories.
    Can I export all hands from old database and re-import them to the new database?
    I also purged hands of players with huge volumes. are the stats going to be the same?

  4. #4
    HM Support Patvs's Avatar
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    You don't have ALL your old hands in the archive folder?
    If you don't have them all, export all the hands you do have first: options--> database management--> connect--> EXPORT HANDS

    There are two types of purges (delete). Which one did you use?

    -options--> settings--> purge hands (will delete handhistory, hand from graph, $Won from sessions, etc. everything, so hand won't be used anymore for stats)
    -options--> settings--> observed HH configuration--> purge hands--> will delete the handhistory and therefore the ability to replay the hand, but the hand will still be used for the graph, $Won from sessions and for the HUD.
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  5. #5
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    Quote Originally Posted by Patvs View Post
    -options--> settings--> observed HH configuration--> purge hands--> will delete the handhistory and therefore the ability to replay the hand, but the hand will still be used for the graph, $Won from sessions and for the HUD.
    I used this option... so will the stats stay the same?

  6. #6
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    im getting this error

    Error reading data: ERROR: 58P01: coudl not open relation base/18457/18527: No such file or directory
    And my export folder fills up with blank notepad files.

  7. #7
    HM Support Patvs's Avatar
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    It looks like a database corruption.
    Create a new database. And reimport your handhistories.


    Because you purged the hands--> you won't be able to export the handhistories.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
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    Quote Originally Posted by Patvs View Post
    create a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
    and reimport the hands

    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
    Ill just try HM 2.
    My date formatting is already set to that M/d/yyyy so I hope there will be no problems.

  9. #9
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    Quote Originally Posted by Patvs View Post
    create a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
    and reimport the hands

    set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
    ..........
    Last edited by pokernoob; 12-12-2011 at 06:15 PM.

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