Problem with Stars, but only stars
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  1. #1
    Junior Member
    Join Date
    Aug 2009
    Posts
    24

    Default Problem with Stars, but only stars

    1) What version of Holdem Manager are you using*eg 1.06.04 Beta 12?
    Version 1.08.04

    2) What Poker Site are you playing on and does the problem occur on more than 1 site?
    Playing on Stars, problem only with Stars, fine with NoiQ etc
    2a) Have you clicked the Start Auto Import Button?
    Yes

    3) Have you the settings exactly as per the FAQ for your site?
    Yes

    4) Can you see the Hand History files*showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
    Yes C:\Program Files\PokerStars\HandHistory

    5) Are the hands being imported into Holdem Manager?
    No
    5a) Do they import if you create a new database?
    No

    6) Have You Tried the Table*Finder and did it work?
    Tried Table finder. It found table but then didn't import any data into the window. Suggested that it was attached as there was no option to attach the table

    7) If you open the HH are they written in English?
    Yes
    8) If your using Vista have you UAC disabled?
    Not on Vista
    9) Have you attached the holdemmanager.config file?
    Yes

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    HM Support
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    32,803

    Default

    Quote Originally Posted by ColmateQ View Post
    1) What version of Holdem Manager are you using*eg 1.06.04 Beta 12?
    Version 1.08.04

    2) What Poker Site are you playing on and does the problem occur on more than 1 site?
    Playing on Stars, problem only with Stars, fine with NoiQ etc
    .....
    Sorry, I am unsure how this got missed earlier.

    Please update to the latest beta
    from the link in my signature. If you have Vista, please verify that UAC is still off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 If that doesn't help, please answer these questions. http://www.holdemmanager.net/faq/afm...aspx?faqid=174

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