OnGame - Import won't start

[Feroc]

Just another import problem.

Version: 1.09 beta 24
Poker: Tower Poker (OnGame)
OS: Win7 64 (UAC turned off)

Reproduction:
Start HEM
Click "Start Import"

Error Description:
Status text changes to "Auto Importing...", nothing more happens, even though there is an updated hand history file in the correct folder.

Even after closing HEM, the HMImport.exe appears in the task manager.

Note:
Yesterday everything worked fine.

edit:
Import started after about 15 minutes.

[fozzy71]

Make sure that UAC is still off. It can get turned back on with windows auto updates. UAC is typically the cause of this problem. Any other security software running? Try disabling your Firewall. Do you use SnoopFree or ProcessGuard?


Didn't see your edit before posting, because I had this tab open for a while. Let us know if it happens again or you need any other help.

[Feroc]

UAC is off.

The import problem is pretty annoying at the moment. It happens almost daily.

[netsrak]

Delete all files in the handhistory folder or move them to a different folder and try again.

[Ggrognon]

I have the same issue.
Import starts after a while. It may be a long while...
But in the end it quite always works (once or twice I had to reboot to make it work).

Strange issue. Before (1.09.beta14) I had no problem.
My version is 1.09.beta21


UAC is off of course. I'm on Vista.

[netsrak]

Delete all files in the handhistory folder or move them to a different folder and try again.

Please try this too