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Thread: Can't open HM

  1. #1
    Junior Member
    Join Date
    Nov 2008
    Posts
    9

    Default Can't open HM

    I have the latest version of HM and when i open it it says:

    Could not find the Config\HoldemManager.Config file. Make sure you are running Holdem Manager from the correct directory.

    help asap

  2. #2
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    19,692

    Default

    Are you sure that you installed the update to the proper location? If you installed HM originally to a non-default location, the update installers can't know that. You need to manually change the install path when updating.

    Right-Click the desktop Shortcut to HoldemManager.exe and choose Properties. The target path is where the update needs to be installed.

    This is typically:

    C:\Program Files\RVG Software\Holdem Manager\

    If it is something different make sure you change the install path accordingly.

    Try to reboot and then run the update first thing after booting up.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
    Junior Member
    Join Date
    Nov 2008
    Posts
    9

    Default

    It's the proper location. I don't know what to do

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