HUD crushes after playing a while!
Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    11

    Default HUD crushes after playing a while!

    When I start playing Hud works fine but crushes after 30min or so. Windows gives me a note "HUD stopped working.."
    What to do?

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Sep 2009
    Posts
    11

    Default

    Im using windows 7, I have updated everything..
    HUD worked fine over a year but started crushing about two months ago. I thought my computer was the problem
    but now I have new computer(intelcore 2430M, 8GB DDR3) and still HUD crushes after playing for a while.
    I also have new database in manager and there is only 2000 hands imported.
    What to do?

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Windows 7 is updated to Service Pack 1?
    On which site are you mainly playing? On what type of tables?

    Did you add hmhud.exe (which is the HUD/TableManager) to the firewall exceptions list and given the file super user administrator privileges?


    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
    Join Date
    Sep 2009
    Posts
    11

    Default

    Service pack 1 is downloaded. I have put hmhud.exe to the windows firewall(only firewall I have) exceptions list and given the file super user administrator privileges! I turned off User Account Control.

    Im playing on Entraction(site:24hpoker) network omahatables. I play both 4card and 5card plo at the same time.

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Which PostgreSQL version are you using?
    Also try creating a new database: Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager
    and reimport your hands.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
    Junior Member
    Join Date
    Sep 2009
    Posts
    11

    Default

    PostgreSQL version is 8.4.
    I made new database and imported my 10000 hands there. Then I tried to replay a hand and HUD crushes again. Table Manager says: Out of memory!! Then I opened taskmanager and look prosesses. Hud.exe was taking 400 000kt memory. Then comes "Runtime error Program:C.. R6025 -pure virtual function call" And then windows says "Hud.exe stopped working"

  8. #8
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Reinstall HoldemManager using the full installer @ http://www.holdemmanager.com/Downloa...ager_Setup.exe
    Install it to a different folder.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
    Junior Member
    Join Date
    Sep 2009
    Posts
    11

    Default

    I have try to reinstall 2times before. And in two different computers. allways same problem!

  10. #10
    Junior Member
    Join Date
    Sep 2009
    Posts
    11

    Default

    Can 5card omaha cause the problem??

Similar Threads

  1. HMHud crushes-freezes when playing RUSH Cash
    By AVO|Ratatuj in forum Manager General
    Replies: 5
    Last Post: 11-13-2010, 10:51 AM
  2. HUD crushes with PKR
    By random99 in forum Manager General
    Replies: 7
    Last Post: 06-11-2010, 01:40 PM
  3. HM crushes at startup
    By nonszi in forum Manager General
    Replies: 1
    Last Post: 08-05-2009, 10:37 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •