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  1. #1
    Member
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    Nov 2008
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    75

    Default HM wont start. getting error msg.

    im getting this error msg after opening HM


    if i select continue the little window behind the error, that is, the little loading window remains there, and HM doesn't load.

    HM was working a couple days and i haven't made any changes to my pc since then. no new programs installed/uninstalled, nothing.

    i'm using vista
    Last edited by moomies; 08-04-2009 at 02:09 AM.

  2. #2
    HM Support netsrak's Avatar
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    Feb 2009
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    Default

    Please update your Microsoft .net framework http://www.holdemmanager.net/faq/afm....aspx?faqid=14

    If that doesn't help please sent me a mail to netsrak@holdemmanager.net and i can send you a fonts file to correct the error message.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
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    Nov 2008
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    75

    Default

    bump

    hi, i sent you an email, but have yet to receive a reply. the subject line is a link to this thread.

  4. #4
    HM Support netsrak's Avatar
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    I answered your mail days ago. Did you check your spam folder?

    I'm on business travel this week so i cant send you the mail again. Please contact fabio@holdemmanager.net with a link to this thread (not in the subject in the text please). He can send you the fonts too.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    Member
    Join Date
    Nov 2008
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    75

    Default

    i got the fonts from fabio and that initially solved the problem.

    i started playing a session. FTP was importing but PS wasnt. so i updated HM, and now i have the error msg again.

    this time it says "font Tahoma does not support style regular"
    Last edited by moomies; 08-14-2009 at 01:30 AM.

  6. #6
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    24,482

    Default

    Please contact Fabio again
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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