Ongame HUD not working..
Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Junior Member
    Join Date
    Nov 2011
    Posts
    18

    Default Ongame HUD not working..

    I've always had trouble with Ongame and finding tables but for the past ~6-12 months I've just been doing the Table Finder -> drag over red X to table.. and that had been working fine. Since the update before last, the Table Finder isn't even working.. I was hoping the last update would solve it but it doesn't appear to be the case... starting to wonder if it's somehow a problem on my end. Note that the other 7+ sites I use are all still functioning fine as per usual.

  2. #2
    Junior Member
    Join Date
    Nov 2011
    Posts
    18

    Default

    Also note that the hands are logging into the DB just fine.. just can't get the dang HUD to show..

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    Delete the file Program Files/RVG Software/HoldemManager/Config/exenames.txt
    Then try the TableFinder again: http://faq.holdemmanager.com/questio...inderToShowHUD

    Are you playing cashgames or STT/MTTs?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Junior Member
    Join Date
    Nov 2011
    Posts
    18

    Default

    Quote Originally Posted by Patvs View Post
    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    Delete the file Program Files/RVG Software/HoldemManager/Config/exenames.txt
    Then try the TableFinder again: http://faq.holdemmanager.com/questio...inderToShowHUD

    Are you playing cashgames or STT/MTTs?
    Tried this, didn't work. Playing cashgames.

  5. #5
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Are you aware that Ongame changed the handhistory Path some month ago? If the hands are not being imported (what i think is the case as tablefinder is not working) please see this: http://faq.holdemmanager.com/questio...+Betfair+Setup

  6. #6
    Junior Member
    Join Date
    Nov 2011
    Posts
    18

    Default

    Yeah as I said the hands are importing completely fine. It's just the table manager that doesn't seem to detect the tables no matter what I do..

  7. #7
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
    Junior Member
    Join Date
    Jul 2011
    Posts
    9

    Default

    Did u solve that problem? Becouse I have the same trouble on ongame with HUD, where hands are importing fine, but hud is crashing, can't even set my view preferences, from six tables only on one i can see stats, on the rest or there are no stats or just ikons with - or 0... Dunno what is happening.

  9. #9
    Senior Member fopah's Avatar
    Join Date
    Dec 2010
    Posts
    419

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?
    Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe
    Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.
    *If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work
    and send the results to support@holdemmanager.com

  10. #10
    Junior Member
    Join Date
    Nov 2011
    Posts
    18

    Default

    Windows Vista, MicroSoft Security Essentials
    I'm updated to the latest release. Everything is in english.

    I play on 10 sites, and all sites and HUDs are working perfectly. Ongame is importing all the hands perfectly, it's just the HUD that isn't working. And when I use the table finder it finds the table and I put the red X on it.. and it still doesn't show the HUD.

    I've been told once before that my DB is corrupted so maybe its got something to do with that.. but everything else works fine and perfectly and has been for years. It's just the Ongame HUD that has been spotty and sometimes for periods of time (between releases) doesn't work at all.. like now.

Similar Threads

  1. Ongame HUD not working
    By Alrighty Roo in forum Manager General
    Replies: 1
    Last Post: 07-20-2011, 12:36 PM
  2. HUD - Ongame not working!
    By KayCee in forum Manager General
    Replies: 1
    Last Post: 05-23-2011, 04:36 PM
  3. HUD Ongame not working
    By lyoro in forum Manager General
    Replies: 5
    Last Post: 12-22-2009, 06:24 AM
  4. hud not working on ongame
    By nawrot in forum Manager General
    Replies: 10
    Last Post: 10-18-2009, 06:17 AM
  5. Ongame HUD not working
    By Msrmek in forum Manager General
    Replies: 1
    Last Post: 01-11-2009, 03:07 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •