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Old 07-20-2009, 11:08 AM   #1 (permalink)
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Default Holdem manager won't start under windows 7

Hello!

I have just installed HM under windows 7 and I am unable to start it. I click on the icon and nothing happens, no error message, no program, not a sign of it in the task manager, nothing. I have tried reinstalling, removing, installing the non-beta version, nothing. I have used HM under xp for over a year.
Any ideas?

Thanks,
nonszi
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Old 07-20-2009, 11:14 AM   #2 (permalink)
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The same as for Vista: Under Vista make sure UAC is disabled http://www.holdemmanager.net/faq/afm....aspx?faqid=73
and/or holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory.
Right click the holdemmanager.exe and the hmhud.exe executable and select "Run as admin" from the popup menu.
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Old 07-20-2009, 11:50 AM   #3 (permalink)
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Hi

That didn't solve it.
Also when installing postgresql, I am getting the error msg: "Ther secondary logon service is not running".... Any ideas for that?
btw hmhud starts fine.

thanks

Last edited by nonszi; 07-20-2009 at 12:04 PM.
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Old 07-20-2009, 12:11 PM   #4 (permalink)
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Just go to the windows services and start the secondary logon service...
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Old 07-20-2009, 12:54 PM   #5 (permalink)
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ok that worked.
still nothing with HM, UAC disabled, tried to run as admin, all the same
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Old 07-20-2009, 01:07 PM   #6 (permalink)
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Please update to the latest Beta: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe
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Old 07-21-2009, 10:55 AM   #7 (permalink)
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Quote:
Originally Posted by netsrak View Post
Please update to the latest Beta: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe
that was the very first thing i tried. all the same, nothing happens if i try to start HM.
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Old 07-21-2009, 11:18 AM   #8 (permalink)
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We had the same problems yesterday. The reason where corrupt download files for the installation. Please clear your browser cache or use a different browser and try again.
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Old 07-21-2009, 11:42 AM   #9 (permalink)
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ok i've tried downloading again and reinstalling for the 426th time. didn't help anything
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Old 07-21-2009, 01:00 PM   #10 (permalink)
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Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer session.
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