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Thread: import problem

  1. #1
    Junior Member
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    Jul 2009
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    Default import problem

    Installed HEM 1.08.04 and Postgres 8.3, Vista x64, UAC is off, running as Admin.

    But I cant import my hand histories from iPoker (Dirty Stack Poker).

    I added C:/Poker/*pokerclient*/History/*DSRlogin* + subfolders to my import folders. The only thing that happened is that it imported a correct number of files, but it does not import hands.

    I tried to find a sollution on the web and faq, but couldn't find anything.

    Thx

  2. #2
    Graphics Guru fozzy71's Avatar
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    Default

    Please try updating to the current version, 1.09 Beta 18a from teh link in my signature. Let me know if that does/doesn't take care of it.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
    Junior Member
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    Default

    That didn't help me.

  4. #4
    HM Support netsrak's Avatar
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    Default

    Change your import path to C:/Poker/*pokerclient*/History/
    and make sure your pokerclient writes english handhistories.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    Junior Member
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    Default

    That didn't help me.

  6. #6
    HM Support netsrak's Avatar
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    Default

    Please give us some more details about your system.

    Do you get import errors?

    check and post the answers to this FAQ: http://www.holdemmanager.net/faq/afm...aspx?faqid=174
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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