Hello. I've been spending a lot of time trying to get this program to work and I am very much sick and tired of it. I've read the manual, went through everything in this forum. Quite frankly, I am very annoyed and I think the program has far, far too many problems to be sold to the public like this. I strongly request a refund. I would appreciate it very much. You can contact me at mileskang@gmail.com. Thank you.