postgreSQL error
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  1. #1
    Member
    Join Date
    Sep 2008
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    76

    Default postgreSQL error

    I tried restarting the postgreSQL service, but it wont start again. Now I get this error message when trying to connect through HEM:
    Backend sent unrecognized response type: and then a list of nonsense.
    Can you help?

    I can't see which version I am running as HEM won't start before postgreSQL starts.

  2. #2
    HM Support sideshow's Avatar
    Join Date
    Aug 2011
    Posts
    2,605

    Default

    Hi,

    Please email me the reg.log file from C:/Program Files/RVGSoftware/HoldemManager/log folder after you’ve tried all those steps, if you were unable to complete any step please let me know. email: support@holdemmanager.com

    Thanks

  3. #3
    Member
    Join Date
    Sep 2008
    Posts
    76

    Default

    What steps do you mean?
    Today I am getting a new error: "Error when connecting to "nameofdatabase": FATAL: 3D000: database "databasename" does not exist.

  4. #4
    Member
    Join Date
    Sep 2008
    Posts
    76

    Default

    All right so after clicking ok to that, the "Database control panel" window pops up and I can choose from my previous two databases to set as default, but not the one the I am currently using - which apparently does not exist.
    HEM is now ruuning, but I would really like to have the data back..

  5. #5
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Create a new database (or use one of the other two databases) and reimport all your hands.
    Run a import from folder on your archive folder, default: C:/HMArchive.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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