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Thread: refund

  1. #1
    Junior Member
    Join Date
    Jun 2009
    Posts
    12

    Default refund

    hi/

    what is the refund ploicy with HM? i purchased it on the 30 of june 13 days ago thru cardrunners.
    Im sure its a great program but i just cant get it to work it wont connect to postgres iv tried my best best to get it goin spending about maybe 5 to 6 hours in total im not gonna waste anymore time on it tbh. really annoying my old database for pt3 is gone now aswel which sucks.

    anyway thanks.

  2. #2
    Junior Member
    Join Date
    Jun 2009
    Posts
    12

    Default

    so i guess no refunds.

    nice

  3. #3
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    24,482

    Default

    Refund is 7 days

    I don't know why we didn't notice your thread so far. Sorry about that.

    We'll fix your problems:
    Please schedule a remote support session with our support manager. Email fabio@holdemmanager.net, with a link to this thread and your forum name, so he can setup a Teamviewer session.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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