No import of Stars HH (1.09 Beta didn't help)

[Inquisitore]

Hello!

I'm quite new in the online poker world and heard that HM is the best tracking program, so i thought, i'd give it a try and downloaded the trial.

Unfortunately it doesn't import my Pokerstars hand history.
PS language is english, i tried both the "import files" and auto import option, i upgraded to 1.09 Beta but still it doesn't work.

It says for example:

Files imported: 16 of 16
Hands imported: 0
.
Import errors: 2531

Would be great, if anyone could help me fix this problem because i'm looking forward to by HM.

[netsrak]

Please email fabio@holdemmanager.net, with a link to this thread, your forum name, so he can setup a Teamviewer session.

[Inquisitore]

Thanks for the help but i managed to solve the problem myself.

Seemed like i only had to create a new database, now everything is working fine with Pokerstars.

Now i have to figure out, how i can buy Holdem Manager, since i have no credit card or Moneybookes/Neteller account...

[netsrak]

Please contact sales@holdemmanager.net. I'm sure we find a way to get your money