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  1. #1
    Member
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    Aug 2008
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    43

    Default error message when opening HM

    "The following error occurred when trying to opent the datbase: unable to read tdatea from the transport connection: An existing connection was forcibly closed by the remote host."

    Why do I keep getting this message from time to time? Restarting the computer "forcifully" closes the connection to the db or smth?

  2. #2
    [Former] HM Support fabio's Avatar
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    Jul 2008
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    2,067

    Default

    Are you using antivirus software? Most of them are blocking the postgres service which are needed to work properly

  3. #3
    Member
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    Aug 2008
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    Default

    It wasnt on then. I am guessing it was the forced closing of the program.

  4. #4
    Administrator morny's Avatar
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    Jul 2008
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    Default

    Are you using postgreSQL version 8.0 if so you need to download the newest version which should solve the problem http://www.rvgsoftware.com/hm/hmupdate1.06.01v.exe
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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