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  1. #1
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    Default Purge error - connection establishment timeout

    I just attempted to purge observed HH's, and after about an hour or so of running, I received this message:

    There was an error during the Purge. Connection establishment timeout. Increase Timeout value in ConnectionString.

    Help?

  2. #2
    [Former] HM Support fabio's Avatar
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    How many hands were you trying to purge?

  3. #3
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    Default

    Quote Originally Posted by fabio View Post
    How many hands were you trying to purge?
    My database has about 8 million hands. I was trying to purge observed hands that did not go to showdown. Not sure how many that would be, but probably most of them.

  4. #4
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    Quote Originally Posted by schaffem111 View Post
    I just attempted to purge observed HH's, and after about an hour or so of running, I received this message:

    There was an error during the Purge. Connection establishment timeout. Increase Timeout value in ConnectionString.

    Help?
    Have the same problem.
    Trying to purge hands out of a total 1m hands.
    Would it help to increase the timeout value? If so, how do i do that?

  5. #5
    HM Support netsrak's Avatar
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    To increase the value is not possible.

    Try to delete a smaller amount of hands.
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


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  6. #6
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    Quote Originally Posted by netsrak View Post
    To increase the value is not possible.

    Try to delete a smaller amount of hands.
    Ok. Any idea what the maximum limit might be?

  7. #7
    HM Support netsrak's Avatar
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    No, depends on your system
    Participate in the Alpha release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  8. #8
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    Ok, thanks netsrak.

  9. #9
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    Default

    Hi, I have got the same problem. Out of which Order do i have to delete the small amout of Files? And what size do you describe with "a small amount" ?

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