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  1. #1
    Junior Member
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    Default Does not update tourney results (even after notepad importing)

    Using 1.09 beta 6a, but this has a been a problem awhile before this.

    Basically, even if I manually import Poker Stars tournament results through notepad, it seems to be almost random as to when it will show up as corrected in the tournament tab. Sometimes it takes days, then it just randomly seems to update (even though I imported it a day or two earlier).

    Very frustrating, because I can not pin down why it says it is importing the notepadded in tournaments result file, but not updating the results on the tournament tab itself.

    Like right now, for example, I have tried to notepad in my last five tournaments using several different file formats (ANSI, Unicode, etc.), and while it says it imports each of them, my last five tournament finishes are still things like "9 of 25," 7 of 26," and "0 of 17" for 45 man tournaments.

    Please help.

  2. #2
    [Former] HM Support fabio's Avatar
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    Default

    Please send me the summaries to fabio@holdemmanager.net

  3. #3
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    Default

    Quote Originally Posted by fabio View Post
    Please send me the summaries to fabio@holdemmanager.net
    Emailed them to you just now.

  4. #4
    Junior Member
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    Mar 2009
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    Default

    I'm having similar problems with my tourney results. All I play are 45s and I have 12 tourneys in my DB and all but 1 have different numbers for "size" and the finish places are mostly wrong.

  5. #5
    [Former] HM Support fabio's Avatar
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    Please send them

  6. #6
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    Default

    As an update, my tournament tab just "updated" a couple of days after the importer said it imported the tournament history (though of course the tournament tab does not have the tournament speed correct, it at least has the tournament size and my finishing position correct).

    This describes the problem I am having perfectly, basically. I have no idea why now, a couple of days after I imported them, they are showing up in the tournament tab correctly (but weren't before).

  7. #7
    Junior Member
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    Mar 2009
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    Default

    It seems to get the stats correct when I cash but when I don't cash everything is incorrect.

    Excuse my ignorance but I seem to not know how to find my tourney summaries after they've been imported.

  8. #8
    [Former] HM Support fabio's Avatar
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    What do you mean you dont find them? In HM?

  9. #9
    Senior Member
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    Jan 2009
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    Default

    I've been having this issue as well. The odd thing is that the summaries don't import when using auto import or import from folder, but sometimes it works fine when I do import from file. This is only for Poker Stars. SNG's and MTT's of all sizes and types.

  10. #10
    [Former] HM Support fabio's Avatar
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    Please send those summaries to fabio@holdemmanager.net

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