Subject: RE: Double or nothing games on Pokerheaven (Boss) don't import correctly
Date: 2011-09-09 23:07:35
Did you edit this file and remove your screen name? We need the original, unedited, file to be able to write up this as a bug. If you edit and save the file it can lose it's original ANSI/UTF-8/etc encoding and it will affect how it imports. We will not use the hand history for anything other than testing your specific bug.
This file imported as 2 individual tourneys, but I assumed it was only one game? One of my 2 games only has 1 hand under it.
My results are attached.
Please send us an original, unedited hand history file from your archive folder.
Please 7-Zip the file before attaching it, as sometimes text files can become corrupted as attachments.