Graph not updating
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  1. #1
    Junior Member
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    Question Graph not updating

    Sorry if this has been posted elsewhere, but I could not find it, so:

    Last night while playing a cash game at the turn of day 1200am, my graph stopped updating. Everything was working fine, then at the turn of day, nothing.

    If I turn off all filters of graph, still nothing.

    The thing is, my session stats still update with no issue, it's just the graph part that appears to have died.

    I have restarted and tried everything I can think of to no avail.

    I tried it again this morning, but same same.

    Any help is appreciated.

    Cheers.

  2. #2
    Junior Member
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    I am having the same issue.

    -My graph shows the correct won/lost amount, but the line itself seems stuck.
    -I have taken several screen shots of this at various intervals of my session, if that would help.
    -Running 1.08.04 and have both HEM and OM.
    -Have hands from both FTP and PS in this session, if that makes a difference.

  3. #3
    [Former] HM Support fabio's Avatar
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    please send me the screenshots to fabio@holdemmanager.net with a link to this thread

    @chowderpuff: can you please send me some aswell?

  4. #4
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    Sent.

    Thanks!

  5. #5
    [Former] HM Support fabio's Avatar
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    The graph looks fine

  6. #6
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    Look again please.

    The last 25 hands are the exact same on all three screens.

    So, not ok at all.
    Last edited by jeff218; 06-17-2009 at 04:21 PM.

  7. #7
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    Any news?

  8. #8
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    I guess it has started working now, but I am a bit disappointed that I was not helped in the least.

  9. #9
    HM Support netsrak's Avatar
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    Sorry about this. I will send Fabio a notice about this thread. He is very busy in the moment.

    How did you fix it?

  10. #10
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    I didn't do anything really, it just started working. I am not sure that it needs fixing at this point, since the problem is not occurring. I was more irritated with the dismissal and lack of a reply than anything. If it comes up again it will be nice to know it can be handled.

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