Get message "windows - no disk"
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  1. #1
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    Question Get message "windows - no disk"

    During the running of HEM i get a frequent pop up window with the message "windows - no disk"
    and inside the window is a cryptic message like "exception processing message c0000013 parameters 75b6bf7c 4 75b6bf7c 75b6bf7c"

    With options to "cancel - try again - continue"

    Only "continue" works

    I am using the F drive instead of the C drive on this system.

    Stats etc are all OK and system goes along until i click a tab in HEM


  2. #2
    Tech Support Manager morny's Avatar
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    Please email me and well do a teamviewer session morny@holdemmanager.net and also link to this thread
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
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    Smile Windows - no disk error message

    Thanks Morny - Morny fixed the problem by reinstalling the DB software and changing the Archive DB file from a C: directory to a F: directory - my system does not have a C: drive which is the default in the DB software.

  4. #4
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    i'm actually getting this error too, because my drive letter is I: not C:

    so what's the actual fix for this? thanks

  5. #5
    HM Support netsrak's Avatar
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    They made a reinstallation of the Postgresql Software on the right drive. But be careful, you will loose all your data.

  6. #6
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    i tried reinstalling postgresql, it says current directory is I: which it should be but while it's installing i get the exception processing message

  7. #7
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by chark3n View Post
    i tried reinstalling postgresql, it says current directory is I: which it should be but while it's installing i get the exception processing message
    Can you please email fabio@holdemmanger.net with a link to this thread to schedule a Teamviewer session.

  8. #8
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    Default Fix for "no disk" message

    The program installes on the correct drive but the "Archive Drive" does not follow the the install drive and remains on the "C" drive the default drive so you must change the "Archive Drive" I do not know if you can change that after the install or if you have to reinstall the whole thing.

  9. #9
    *** HM3! *** fozzy71's Avatar
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    The arcchive folder can be edited from the HEM > Options > Configure auto-import folders.

  10. #10
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    Quote Originally Posted by USCG View Post
    The program installes on the correct drive but the "Archive Drive" does not follow the the install drive and remains on the "C" drive the default drive so you must change the "Archive Drive" I do not know if you can change that after the install or if you have to reinstall the whole thing.
    Which program am I reinstalling to make the archive drive letter change, the postgreSQL or holdem manager?

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