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  1. #1
    Junior Member
    Join Date
    Jun 2009
    Posts
    24

    Default Upgrading to Omaha/Holdem Manager

    I have the professional version of Holdem Manager, I got my Omaha Manager code from Cardrunners as a promotion. When I clear the Holdem Manager code, close the program, and enter my Omaha Manager code. It says I need to deactivate the code from the original computer, which I have done. I think Cardrunners might have not given me a valid code or somebody elses code. I contacted them and I was told that I need to contact Holdemmanager.net in order to sort this out. I cannot find an email address to contact you. Which is stupid. So here I am. Can you please help ?

  2. #2
    Administrator morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    21,039

    Default

    It says you need to deactivate the code and you done that, how? You need to get me or Roy to reset it on our end, did you do this, if not please email morny@holdemmanager.net with the key and ill reset it so you can use it
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  3. #3
    Junior Member
    Join Date
    Jun 2009
    Posts
    1

    Default

    I just upgraded about an hour ago. Although I do not have my code yet, will I need to email you to upgrade after I get my code?

  4. #4
    Administrator morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    21,039

    Default

    No when Roy emails the code there will be instructions on how to clear the old serial and then you just enter the new one
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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