Poker stars hands not in HEM graph (but HUD works)

[liveforever]

Hi

I track my profit for PLO cash using the HEM graph. All sites work for the graph, except poker stars. The HUD for poker stars works but nothing comes up in the graph, its blank.

Help!

thanks

(i use xp and have latest HEM)

[netsrak]

Please clear your filters (Filters->clear) one time although it seems like no filters are defined.
And please check your screenname, gametype and date/time settings

[liveforever]

It seems like it might be the date/time settings - where do I change those and what do i change them to? (change them on stars or in HEM?)

tanks

[Patvs]

set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States) in Windows--> Control Panel--> Region & Language


If there is a time difference (to today's hands show up as "yesterday's" hands in HoldemManager, adjust the auto import times and read http://faq.holdemmanager.com/questio...e+Import+Times