My import is never okay for tournament
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  1. #1
    Junior Member
    Join Date
    Jun 2011
    Posts
    2

    Default My import is never okay for tournament

    Hello hold'em Manager
    I have a request ...
    My import is never okay for tournament ...



    it is the tournaments N° 336 in HM.Pro



    Here is the email from PokerStars
    PokerStars Tournament # 423794721, No Limit Hold'em Buy-in: $ 1.00 / $ 0.10 USD
    8939 players
    Total prize money: $ 67705.00 USD
    Tournament started 8/10/2011 8:15:00 p.m. EST [08/10/2011 2:15:00 p.m. ET]
    Hello relaxed,
    You have completed the 246th of this tournament. A reward of $ 33.17 has been credited to your real money account.

    Another example
    The tournaments N°339 in Hm Pro




    PROOF




    I invested $ 12 rebuy's..I was eliminated on a pair of 88 in 7th position players 9'220
    Something strange is produced .... when we were 14 players in the tournament, the stats of a hud the poker table stopped working
    If I made ​​the corrections manually on the tournament ..
    there is no correction in the Filtered Data
    The proof below



    There have been no more correct import repeatedly tournaments
    Do you have a solution for imports is correct
    Thank you for your help
    Hervé

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    Create a new database and reimport your archive folder. Options--> Database Management--> Connect--> Create New Database--> (set it as default)--> Start HoldemManager

    Read the tournament summary section @ http://faq.holdemmanager.com/questio...okerStarsSetup
    You can email PokerStars to request all your RESULTS, and run a import from file on it.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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